services - coaching - our approach
coaching
about coaching
our coaching philosophy
our approach

Best practice approach

Getting started

The coaching plan

 

Best practice approach

We work with individuals and teams in the context of their larger systems. Our coaching approach is built on a foundation of best practices as promoted by International Coach Federation:

1. Setting the foundation: Meeting ethical guidelines and professional standards; establishing the coaching agreement.

We consult and contract at the outset with both coachee and client to establish a three-way partnership and coaching plan. We work only with coachees who desire to develop themselves and are committed to being coached as part of their development. Initial consultation with both client and coachee establishes whether or not we are compatible and decide to move forward.

2. Co-creating the relationship: establishing trust and intimacy with the client.

Trust, human connection and customized learning are the distinguishing powers of the coaching partnership. We are skilled, empathic, experienced communicators and guides. While the partnership is focused on the coachee, we believe in working also with key stakeholders, when appropriate, to support and accelerate the individual’s learning and success.

3. Communicating effectively: active listening; powerful questioning; direct communication.

We use one-on-one coaching conversations as a foundation for most coaching relationships. We are skilled and experienced communicators. We balance empathy and challenge, using powerful questioning, observation and feedback to move the coachee forward.

4. Facilitating learning and results: creating awareness; designing actions; planning and goal setting; managing progress and accountability.

When appropriate, we draw upon a number of assessments, tools and techniques, including: 360 degree feedback, EQ in Action Profiles, MBTI or other assessments, communication styles inventory, action learning, appreciative inquiry, shadowing and observational reports. Team work or facilitated workshops may also be used. Coachees can expect to have work between coaching sessions.

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Getting started

Each coaching partnership is unique and designed according to client and coachee needs. That said, the process typically begins with a consultation between coach, client and coachee, (individually or together). The initial consultation serves to:

  • Clarify the reason for coaching
  • Introduce each other and start to build relationship and trust
  • Clarify intentions to be open, honest and authentic
  • Clarify boundaries, confidentiality, etc. to create a safe starting point for the process
  • Assess whether there is a good match between parties
  • Gather information toward a coaching plan

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The coaching plan

The coaching plan forms the basis of the coaching contract and the coachee’s development plan. This customized plan outlines the steps to be taken toward coachee success. Typically it includes:

  • Coachable goals, success measures and timelines
  • Coaching (development) program design process, steps or elements
  • Accountabilities
  • Evaluation plan
  • Estimated costs


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Please contact us for a complimentary 30 minute session to explore your potential and our compatibility.